We had a rather challenging situation; moving to a new city 900 miles from "home" and fewer than three days in the Kansas City area for house hunting. Ken worked with us by phone and email prior to our arrival to get to know our needs, tastes and price range. His knowledge of the market, the neighborhoods, and commuting was nothing short of amazing. On our arrival, we were treated to a slate of 17 prospects, all within our requirements and price range. Viewing that many homes in such a short time was a daunting task, but Ken was able to keep us on track. Asking the right questions when our deliberations bogged down. Even with the quick pace, we never felt rushed. By the end of the second day, we had made our selection. Ken worked with us well into the night to prepare an offer. After a few more days of long distance dealing, our offer was accepted. The initial inspection turned up a few concerns. We relied heavily on Ken to organize additional inspectors and communicate the results back to us.
I know we weren't Ken's only clients, but it surely felt that way.
Should we be in the need for another home, picking the realtor will be the easy part.
Bruce & Kim
Investment Properties
I have had the opportunity to work with Ken in purchasing 3 rental properties in the past 2 years in the Lee's Summit area. In each instance I found Ken to be a valuable asset in making sure I was getting the best product for my money. His attention to detail, knowledge and follow up made the process extremely easy for me. When there were deficiencies in inspections that needed to be corrected Ken was on top of the job and all I needed to do was sign off after completion. When counter offers were made and remade Ken was always on top of the situation and a quick phone call was all I needed to see where we were at.
As a investor who has another full time job I also appreciated Ken's technological savvy. When I am in the market I give Ken a call, tell him basically what I am looking for, and that night I'll have all the properties meeting my criteria in my email to study. That way I have a very good idea at what I'll be looking at before I even ask Ken to schedule a showing. Ken makes the process quick, easy and as much as possible, hassle free. He is friendly, easy to work with and makes my job a lot easier.
Doug
...walked me through each new step.
Ken Serig was an answer to prayer for me to sell my condo and buy my new home. He walked me through the entire process, helping answer questions and showing me each new step. I wouldn't use any other real estate agent ever. - Lynn
...Excellent Communicator
Ken -
Thank you for selling our home quickly and at the right price! We appreciate your up-front candidness on the projects we needed to complete before putting our house on the market. Your suggestions saved us a lot of money in the long run.
Also, we like your "no-pressure" approach to sales. We have used agents in the past who seemed more concerned about making a quick sale instead of meeting our needs. Thank you for your patient listening when we were frustrated, and for being an excellent communicator.
If you would like to use us for references for your future clients, please feel free to give them our numbers. We will be glad to brag on you to our friends and family!
